If you’re not already using a pet owner communication app such as PetDesk or Vet2Pet, there’s a very good reason why you should consider it right now: during the COVID-19 crisis, PetDesk is offering free 2-way communication between you and your clients.
Both Vet2Pet and PetDesk are convenient, free apps that your clients can download for both iOS and Android and it enables them to:
- Make appointments
- Request prescription refills
- Set medication and vaccination reminders
- View medical records
- View office hours
These apps will keep your client base engaged and help you reduce appointment cancellations. It will also play a key role in meeting Center for Disease Control requirements for limiting face-to-face contact and without tying up phone lines during this time.
PetDesk released data yesterday showing that their platform alone sent 1.5 million COVID-19 related messages to and from pet owners yesterday, which is ten times the volume of a normal day. Veterinary clients report that these apps have been instrumental in keeping them updated about their veterinarians’ availability and changing COVD-19 procedures.
Get more information on these apps, their function and how they can help your practice at the links below: